** Please send all career inquires to sales@gobrightwave.com in the following format:

Subject Line: [POSITION TITLE] - [FULL NAME] - Application [mm/dd/yyyy]

Attach your resume and share a brief note on why Bright Wave feels like the right place for you.

Inbox Manager

Full Time - Remote (US Hours) - Entry Level

Monitor reply streams, qualify prospects, and route booked calls directly to our clients calendars without ever working on front-office tasks. This is a contract position.

Operations Lead

Full Time - Remote (US Hours) - Back-Office Experience Required

Own day-to-day Ops for 15–20 client accounts. Triage and solve customer requests, from “why did my email bounce?” to billing fixes. Coach our Ops Analysts and review their dashboards and reports. Build and improve SOPs so tasks run the same way every time. Meet weekly with the founders to surface risks and wins.

Business Development Representative (BDR)

Full Time - Remote (US Hours) - Sales Experience Required

Combine strategic outreach and fast follow-ups to keep a steady flow of qualified meetings. You’ll be tasked with helping us ensure we onboard 5 new clients every month.

Operations Analyst

Full Time - Remote (US Hours) - Entry Level

Watch our client dashboards daily and flag anything off-track. Answer basic customer questions by email or chat. Update lead lists, campaign settings, and internal docs. Log issues for the tech team and confirm when they’re fixed. Prep simple weekly reports for our Account Managers. This is a contract position.